Online Courses

Confidence and Self-Esteem are not constant, everyone experiences lower levels from time to time. This module will help learners to understand why this happens and what they can do to get back on track.

Within today’s ever growing corporate world, private information security is obligatory within any organisation. The 'confidentiality bubble' restricts information flows, bringing both positive and negative consequences.

The course educates managers on how to manage pressure in themselves and others and details the legalities and implications of stress at work.

Being the new person at work is never easy. It’s easy to feel overwhelmed on your first day at work. This module will help learners to prepare for work and let them know what to expect in the first month of starting a new job.

This Writing an Effective CV online course gives advice and guidance on the CV writing process, helping you secure the all-important job interview and get into work.

This module has been designed to provide the knowledge and skills required to manage learning and development. Learners will understand the importance of learning and development and be able to create personal development plans.

Coaching helps motivate staff, accelerate change and improve productivity. Coaching is a form of development, where a coach supports another person in self-development and improved performance.

This module is aimed primarily at organisations with a specific set of requirements to develop and implement a Value for Money strategy. The module is also suitable for any organisation wanting to learn more about Value for Money.

All managers or supervisors are responsible for safety in their offices. A key method of ensuring safety is to undertake risk assessments of work environments and activities, and this module outlines the process involved in doing so.

Standard Operating Procedures (SOP's) are used to ensure consistency and quality within the organisation and ensures that the right people are trained for the job.

The Chartered Trading Standards Institute (CTSI) and Virtual College have joined together to create a range of online training resources which are highly relevant to all businesses, including ‘Consumer Contracts - Distance Sales'.

It course provides traders with jargon-free, step by step guidance to the Consumer Rights Act 2015 which provides a single set of rights for consumers when they buy goods, digital content or services and clarifies the current legal framework.