Apprenticeship & Introduction Courses

Everyone has a part to play when it comes to infection prevention and control. Ensuring you know the most effective ways you can stop the spread of viruses could help reduce the risk of infection in your workplace.

This module is aimed primarily at organisations with a specific set of requirements to develop and implement a Value for Money strategy. The module is also suitable for any organisation wanting to learn more about Value for Money.

This Writing an Effective CV online course gives advice and guidance on the CV writing process, helping you secure the all-important job interview and get into work.

Being the new person at work is never easy. It’s easy to feel overwhelmed on your first day at work. This module will help learners to prepare for work and let them know what to expect in the first month of starting a new job.

Communicating best practice and procedure helps employees to play their part in delivering good customer service. This course will help you to guide operations and improve staff performance without micro managing.

This online course provides learners with the knowledge and understanding needed to use both verbal and non-verbal communication techniques to deliver good service to customers.

This course has been developed to provide learners with an increased understanding of the principles behind providing a good service to customer.

This course has been developed to provide learners with the knowledge and understanding needed to carry out their personal responsibilities in a business environment.

This online course provides learners with the knowledge and understanding needed to manage information and produce documents in a business environment.

Originally developed for those undertaking the Level 2 Certificate In Principles of Business and Administration, this course is also suitable for anyone who requires training in business administration skills.

The Bribery Act 2010 came into force on 1st July 2011, making it a legal requirement for all businesses that operate within the UK to ensure adequate protection and training is in place against bribery and corruption in the workplace.

This online course will provide you and your team with an understanding of the Kaizen ‘Continuous Improvement’ philosophy to help them maximise value throughout their business.