Work Skills

This course is aimed at those involved in the handling of people’s information as part of their day to day role. It aims to provide an introduction to the GDPR, it's principles and process and roles and responsibilities under the Regulation.

Everyone has a part to play when it comes to infection prevention and control. Ensuring you know the most effective ways you can stop the spread of viruses could help reduce the risk of infection in your workplace.

This course has been developed to provide learners with an increased understanding of the principles behind providing a good service to customer.

The Bribery Act 2010 came into force on 1st July 2011, making it a legal requirement for all businesses that operate within the UK to ensure adequate protection and training is in place against bribery and corruption in the workplace.

This module is targeted primarily at businesses or individuals who are self-employed; however, it will also be of use to anyone who would like to increase their awareness of health and safety in the workplace.

This course has been deigned to help provide learners with the required knowledge to become a competent tester of electrical equipment and appliances.

The module also contains practical strategies which can be used to help overcome the most common challenges to effective time management, and help learners to improve their productivity and efficiency.

This course aims to assist learners in establishing the skills required of a professional when using digital social media and communication tools.

It course provides traders with jargon-free, step by step guidance to the Consumer Rights Act 2015 which provides a single set of rights for consumers when they buy goods, digital content or services and clarifies the current legal framework.

The Chartered Trading Standards Institute (CTSI) and Virtual College have joined together to create a range of online training resources which are highly relevant to all businesses, including ‘Consumer Contracts - Distance Sales'.

This Writing an Effective CV online course gives advice and guidance on the CV writing process, helping you secure the all-important job interview and get into work.

Being the new person at work is never easy. It’s easy to feel overwhelmed on your first day at work. This module will help learners to prepare for work and let them know what to expect in the first month of starting a new job.